The customer care provided by 1st Alliance is amazing! 1st Alliance purchased my mortgage from a previous lender, and the entire process only took a little over a month to close. Dave from the servicing department initiated the pre-approval, and transferred me to the capable and efficient hands of Danielle, a senior coordinator. Danielle was honest, courteous, knowledgeable, and stayed in constant communication through the entire process. I was beginning to think that I was her only client! I spoke to Dave again for the final approval. He made sure that I understood the terms of the loan, in depth, and left me with no unanswered questions. I could not have gotten better service if I were dealing with a local bank. Dave and Danielle helped turn a horror story into a fairy tale!